1. The base of the pole
Clear away any dirt or debris around the bottom of the pole and look for rust at ground level. A pole rusting out at the base is the first thing we check.
2. The meter box
Look for rust at the bottom or sides of the meter box. If it still has ceramic fuses inside, that is a replacement.
3. The top of the pole
Look at the connections at the top of the pole from the ground. Mains with tape on them, or a repair that looks makeshift, need attention. Do not climb up or touch the mains.
Why it matters now
Ergon Energy is replacing old electricity meters with smart meters between December 2025 and 2030. If the installer finds a major defect at the switchboard or meter box, they will not fit the new meter until it is fixed.
What to do if you see one
Electrical repairs in Queensland must be done by a licensed electrician. If you get a shock or a tingle from anything, call Ergon Energy on 13 16 70 at any hour, and do not touch the switchboard.